Percepção dos servidores e docentes da Universidade Federal do Ceará - Campus de Russas sobre a usabilidade do Sistema Eletrônico de Informações (SEI): um survey

Abstract

In the context of modernization, effective management of processes and documents is an essential element for the efficient operation of, for example, higher education institutions. In this scenario, this article describes a research conducted with employees and professors at the Federal University of Ceará - Campus Russas to assess and comprehend their perception as users of the Electronic Information System. A survey was used to collect this data, both quantitatively and qualitatively. Through this, valuable insights were obtained that provided considerations for improvements regarding the system's usability, taking into account the users' perception of the system.