Dificuldades e estratégias relacionadas com a doação de sangue em um serviço de hemoterapia

Abstract

Objective: to analyze the aspects that hinder blood dona-tion and strategies to attract donors. Methods: qualitative study conducted with 12 donors. The data was collected through semi-structured interviews and analyzed using Content Analysis. Results: regarding the complicating as-pects, the lack of time and little flexibility in service hours, the displacement in accessing the service and the fear of the donation process were scored. As strategies for attrac-tion, the interviewees talked about the dissemination and internal campaigns in companies, education in schools and universities, loyalty of donors, flexibility in the hours of the blood center and mobile units for blood donation at strate-gic points in the city. Conclusion: donors pointed out diffi-culties and suggestions for strategies, constituting relevant information for innovative proposals that help in the pro-cess of attracting new blood donors.